FAQ
Answers to the most common questions about orders, shipping and payments. Can't find what you need? Contact us.
How do I place an order?
Add the products you want to your cart, open the cart and go to checkout. After paying you will receive an order confirmation by email.
Which countries do you ship to?
We ship to most countries worldwide. Enter your address at checkout to see the shipping options and costs for your location.
How much does shipping cost?
Shipping is calculated at checkout from your address and the products in your cart, so you always see the full cost before paying.
How can I track my order?
When your order ships you will receive an email with your tracking information, including a link to follow your package.
Which payment methods do you accept?
You can pay with any of the methods shown at checkout. Payments are processed securely by Shopify, and we never see or store your full card details.
Are the product reviews real?
Yes. Reviews on product pages are written by customers through Judge.me, an independent reviews platform. Products without reviews simply show none.
How can I suggest a product or share feedback?
Use the Feedback button on the side of any page, or write to us through our contact page. Your message goes straight to our team.
What if I need help with an order?
Write to us through our contact page with your order number and we will look into it.